Shipping Policy
At Elegance Mart, we aim to deliver your orders quickly, safely, and at the best possible rates. Please read our shipping terms below:
1. Shipping Coverage
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We deliver to all major cities and towns across Pakistan.
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For remote or out-of-service areas, additional time may be required.
2. Delivery Time
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Standard delivery time is 3–7 working days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Delays may occur due to courier issues, weather conditions, or unforeseen circumstances, which are beyond our control.
3. Shipping Charges
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Standard shipping charges will be displayed at checkout.
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Free delivery may be offered on special promotions or orders above a certain amount (if applicable).
4. Cash on Delivery (COD)
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Cash on Delivery (COD) is available across Pakistan.
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Please ensure someone is available at the provided address to receive and pay for the parcel.
5. Order Tracking
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Once your order is dispatched, you will receive a tracking number via SMS or email.
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You can track your order directly through our courier partner’s website.
6. Wrong Address or Failed Delivery
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Customers are responsible for providing the correct delivery address and contact details.
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If a delivery fails due to incorrect information or repeated missed deliveries, the shipping charges will not be refunded.
7. International Shipping
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Currently, we do not offer international shipping. We only deliver within Pakistan.
8. Contact Us
For shipping-related queries, please contact us at:
📧 Email: mhassnaindanish@gmail.com
📍 Store Name: Elegance Mart